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Hotels, bars and venues, UK wide

Hospitality Health and Safety

In hospitality your reputation rests on giving people a great, safe experience. AL23 Safety helps hotels, restaurants, bars and venues across the UK manage the sector’s real risks, from kitchen hazards to fire safety so you protect your staff and your guests and keep the operation running smoothly.

Why it matters in hospitality

The risks are real and so are the duties

Hospitality is fast, busy and full of hazards that are easy to overlook when you are flat out. Hot surfaces, wet floors, sharp tools, late nights and public-facing staff all carry risk and that is before you add fire and food safety.

A practical safety approach keeps people safe and protects you from the incidents, claims and reputational damage that can follow when things go wrong.

The main risks

Where the harm comes from

The hazards that cause the most serious harm in this sector and the ones we focus on first.

Slips, trips and falls

Wet and greasy floors are a constant hazard front and back of house.

Burns and scalds

Kitchens, hot oil and hot surfaces.

Fire

Cooking, electrical and stored materials, with guests to evacuate.

Manual handling

Deliveries, kegs and stock.

Chemicals and violence

Cleaning products under COSHH and aggression towards staff.

The regulations that apply

Your legal framework, in plain terms

You will engage the Health and Safety at Work Act 1974, the Regulatory Reform (Fire Safety) Order 2005, COSHH 2002, the Manual Handling Operations Regulations 1992 and RIDDOR 2013. Food safety is regulated separately by the Food Standards Agency, which we can help you align with your wider systems.

Key duties commonly engaged:

  • HSWA 1974
  • RRFSO 2005
  • COSHH 2002
  • Manual Handling 1992
  • RIDDOR 2013

How we help

Built around your operation

We provide hospitality risk assessments, fire risk assessments, safety audits, accident investigation and health and safety documentation. Fire is often the biggest exposure in a venue full of guests and our in-house fire engineering means we can handle complex buildings as well as standard assessments.

Why AL23 Safety

Sector-aware support that gets used

Sector-aware

Advice built for a live hospitality operation.

Strong on fire

In-house fire engineering for venues and hotels.

Practical

Documents your team can follow during service.

Nationwide

We support hospitality businesses across the UK.

Get in touch

Keep your guests and staff safe

Get in touch to discuss your hospitality health and safety needs.

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Our Accreditations & Professional Memberships

IFE
IFSM
IOSH
OSHCR
FPA
IIRSM
UK Fire
ABBE
NEBOSH
PQS
CABE
NAHFO
IFPO
Fire Aware
Living Wage
NAFDI
ISRM
IIAI
ISO
NFRAR
CILT
Leadership
ProQual