Online training
Business Skills and Compliance courses
GDPR, equality and diversity, cyber awareness and similar.
Anti-Bribery and Corruption
Acts of bribery and corrupt business practices are still an all to common part of business to business activity in the UK and Worldwide.
Anti-Money Laundering
Money-Laundering is a major criminal problem, worldwide. This course starts by defining money- laundering and describing the 'regulated sector' as defined by the Proceeds of Crime Act.
Conflict Resolution in the Workplace
The Confederation of British Industry estimates that the cost of workplace conflict is around £33 Billion each year. It also estimates that up to 20% of leaders time is spent dealing with conflict and then there are the intangible costs such as reduction in loyalty, commitment, motivation, teamwork and morale.
Cyber Security An Overview
Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches.
Customer Service
Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during and after the customer's requirements are met.
Developing Good Employee Relations
Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers.
Disciplinary Procedures
The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary.
Facebook for Business
This Facebook for Business course will show you how to use Facebook effectively for your business. It starts by examining Facebook’s history and its phenomenal growth to almost 3 billion active users.
Facebook Advertising
In this micro Facebook advertising course, we’ll examine effective ways to boost engagement - including how to define your target audience, choose the right ads for your audience and effective ways to design and build your ad content.
Instagram for Business
This course starts by exploring the history of Instagram to help you understand how it’s become such a powerful tool for generating sales, reaching new audiences and building brand awareness.
Introducing GDPR
The General Data Protection Regulation (GDPR) is designed to strengthen and unify the principles of data protection for all individuals within the European Union and the European Economic Area.
Introduction to AI Prompt Engineering
The course starts by explaining what is meant by AI prompt engineering and its purpose, showcasing its value and importance across various sectors.
Introduction to Emotional Intelligence
Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges.
Introduction to Generative AI
The course starts by explaining what generative AI is, how it works and why it's such an impactful technology in today's world.
Leadership Theories
A leader doesn’t necessarily have to be a ‘manager’ but it’s difficult to see how a manager could be truly effective without having at least some leadership skills.
LinkedIn for Business
The course covers the key aspects and business benefits of Linkedin - the world’s most popular professional social networking platform.
Managing Meetings
I think everyone would agree that poorly called or run meetings waste valuable time for any organisation. This course will show you how to run meetings effectively and improve your ability to instigate actions that are quick and efficient.
Managing Sickness and Absence
Employee absence can be costly in terms of both lost time and money. It impacts businesses, managers and colleagues in ways that range from them having to take on extra work or undertake additional training, to experiencing additional stress and a drop in morale.
Objective Setting
Setting clear and precise goals and objectives ensure that everyone is working towards the same goal, allowing for business and personal growth.
Presentation Skills
Giving a successful presentation can be one of the hardest parts of many people's jobs. Ultimately preparation will be the key to success when it comes to giving a presentation but how do you make sure you are prepared enough?
Project Management
The effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects being successful.
SMART Objectives
Setting clear and precise goals and objectives ensure that everyone is working towards the same goal, allowing for business and personal growth.
Sales Skills
The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term.
Search Engine Optimisation for Business
Right now, potential customers will be searching for your products and services ‐ and if they don’t find their way to your site, you could be deferring them to a competitor.
Team Development and Leadership
This short course explains what a team is and discusses how it will grow and develop over time. It talks about team members and behaviours that you will see within a team and It also then goes onto explain about the 5 stages of the Tuckman theory on group development.
The AI development Process
This micro course walks through the entire AI development process, starting with the definition of the problem through to the deployment of the solution and learning what is involved at each of the following stages: Problem definition, Data collection, Data pre-processing, Selection of the appropriate algorithms and techniques, Model training, Performance evaluation, Adjustments and Deployment
The Future of AI
This micro course discusses what the future of AI looks like within our daily lives. It delves into how AI may be used to revolutionise healthcare and how it could also be used in education, potentially making high quality it accessible to everyone.
TikTok for Business
TikTok is one of the world’s fastest growing social networks and is available in over 150 markets with over 1 Billion users each month.
Twitter for Business
Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones.
Applications of AI
This micro course, Applications of AI , looks into the impact that AI is having in the following 8 areas: Healthcare, Finance, Retail, Transportation,Education,Entertainment, Agriculture and the Creative Arts.
Cyber Security
Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches.
Cyber Security - Combatting Cyber Attacks
This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences.
Effective Delegation
Effective delegation is an essential skill to learn if you want to be an effective manager. After all, the best managers don’t strive to be super-heroes.
Developing Teamwork
Developing Teamwork is all about building stronger relationships within your team by getting to know each other better and creating the foundations for an exceptionally high performing group of people.
Key Aspects of AI
This micro course explores some of the key areas which form the foundation on which AI was built. The 5 aspects it looks at are machine learning, neural networks, Natural Language processing (NLP),algorithms and data.
Front Line Manager Skills
The course starts by delving into the various roles that a front line manager is accountable for. You will explore how effective managers balance these responsibilities to create a productive work environment.
Ethical Considerations in AI
This micro course looks at ethical considerations in the world of AI development to ensure that AI is used and developed responsibly.
Preparing for a Job Interview
Interviews are two-way processes, where the employer and the interviewee can both decide if they are a good fit. This short course will provide you with some useful tips for how to prepare for an interview including preparing answers to common questions.
Leadership Skills
A leader doesn’t necessarily have to be a ‘manager’ but it’s difficult to see how a manager could be truly effective without having at least some leadership skills.
Instagram Marketing Strategies
This micro course explores the essential elements of an effective marketing strategy to maximise the value of your Instagram account.
Introduction to AI
The course starts by explaining what AI is, along with a brief description of its history. After that, it explores the different types of AI, key concepts in the field and how AI is being applied in real life across various sectors.
Time Management
Good Time Management will improve and enhance the time spent in the workplace and can even go a long way to improving the quality of the work you produce.
Negotiation
Negotiation is a basic means of getting what you want from others. It’s a back and forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed.
The Principles of Performance Management
In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined.
Problem Solving in a Workplace
This course covers a range of problems that occur in the workplace - and how they can be recognised, controlled and solved.
Social Media Marketing
This online course examines the main social media platforms and their use as marketing tools. In particular, we'll look at Facebook, Instagram, LinkedIn and Twitter.
Your Personal Development
A key part of your progression within the adult social care sector will be focused on your personal development. In a number of sectors it is even a legal requirement to continue to develop your skills and knowledge and it is essential to ensure you are working to the most up to date standards and guidance.